Adult and Career Education Services
Workplace Essential Skills
Workplace Essential Skills
Are you ready for a good job? Workplace Essential Skills covers the skills you'll need to find a job and strategies that will help you get ahead. Interviews with experts who use communication, reading, writing, and math in their jobs every day will help you see how - and why - certain things are done the way they are.
1. Orientation
An introduction to the series and its accompanying workbooks.
2. Planning To Work
Emphasizes career planning and the role of work in people's lives.
3. Matching Skills and Jobs
Tools to help you assess your own skills and then find a job that fits.
4. Applying for Jobs
Understanding and using application forms and processes.
5. Résumés, Tests, and Choices
Writing effective résumés and preparing for employment tests.
6. Interviewing
How to prepare for the job interview.
7. Ready for Work
Understanding and demonstrating work-readiness skills.
8. Workplace Safety
Developing safety-conscious attitudes and skills.
9. Learning at Work
Orientation and training phase strategies.
10. The Language of Work
Effective workplace speaking/listening strategies and skills.
11. Communicating with Co-Workers and Supervisors
Strategies for conflict resolution.
12. Working Together
Stresses the key personal skills and strategies needed for collaborating with colleagues and working in teams.
13. Communicating with Customers
How to develop excellent customer-service skills.
14. A Process for Writing
The importance of the writing process in the workplace.
15. Supplying Information: Directions, Forms, and Charts
Advice and practice exercises for developing accuracy and completeness.
16. Writing Memos and Letters
The importance of knowing the audience and purpose for your memos and letters and the appropriate formats to use in various circumstances.
17. Reading for a Purpose
Purposes and strategies for workplace reading.
18. Finding What You Need: Forms and Charts
The role and importance of accuracy; locating specifics.
19. Following Directions
The role and importance of following directions on the job.
20. Reading Reports and Manuals
Usage, organization, and comprehension skills for reports and manuals.
21. Number Sense
A variety of workplace uses for mathematics; developing number sense.
22. Solving Problems
Addition, subtraction, multiplication, division, and mathematical reasoning skills are vital to employment.
23. Fractions, Decimals, and Percents
Workplace uses of ratio, rate, and proportion.
24. Measurements and Formulas
Different units of measurement and how and when to apply them.
25. Trends and Predictions: Graphs and Data
The role and importance of evaluation and the effective presentation of data.
